Shipping policy

At Smilevé, we are committed to delivering your order quickly and securely.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Estimated Shipping Time

Estimated delivery time is between 7–12 business days depending on your location and local courier services.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status anytime.

Shipping Delays

Please note that delays may occasionally occur due to high order volumes, customs processing, holidays, or courier issues that are outside of our control.

Incorrect Shipping Information

Please ensure your shipping details are correct before placing your order. Smilevé is not responsible for orders shipped to incorrect addresses provided by customers.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact our support team and we will do our best to assist you.

Contact Us

If you have any questions regarding shipping or your order status, feel free to contact our support team anytime.